3LOG links its IT with the IT of the forwarding company
The situation in practice:
Customer-, ERP- or enterprise resource planning systems contain data for processing orders in the warehouse.
The data from the receivers often need to be collected again in order to be able to create labels for the delivery of packages for parcel service companies or forwarding companies.
In extreme cases, the transfer lists are created manually.
That is why the situation arises in which the warehouse workers are familiar with the preparation of the delivery addresses in the IT-system.
The effects:
For the sender/client:
- Significant amount of additional time needed for typing and collection of data
- Typing errors in the warehouse (no cod-/optional insurance upgrade, wrong names, addresses, zip-codes, etc.)
For the parcel service company/forwarding agent:
- Read error
- Wrong routes and therefore a decrease in quality of the delivery
- Complaints of the receivers
- No reply concerning the data for the delivery from the IT-systems of the parcel service company/forwarding company
For the sender/client:
- Delays in the post-processing due to missing data
- Slower and more time consuming processing of delivery requests and complaints
The solution:
SYN Middleware the software solution „in the middle“ of 3LOG
3LOG links its IT with the IT of the parcel service/forwarding company
- Compatible with all current systems
- Possibility of adapting it individually to your customers‘ preferences
- Fast and safe installation
- Easy operation
- Data transfer in both directions
- Time saving / cost reducing